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I paid for insurance. How do I file a claim for a lost or damaged package?Updated 2 years ago

If you opted into Insurify insurance at checkout for your order after April 24, 2023 and you need to file a claim for either lost or damaged merchandise, please submit your claim using the link below:

https://gowesty.myshopify.com/a/insurify/claim

If you have opted into ShipAid Delivery Protection for your order after May 17, 2023 and you have a lost, stolen or damaged package, please use the following portal to submit a claim:

https://resolve.shipaid.com/

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