Answers to the most frequently asked questions about our shipping policies.
GoWesty is diligent about processing orders as quickly as possible. In most cases, we are able to fulfill online orders within 24 to 48 hours (Monday through Friday). However, if your order is placed during (or shortly after) one of our promotional s
Shipping costs are based upon the weight, dimensions, and the distance the order is shipping from GoWesty. Our shipping calculator looks at all of these factors and provides you with the rates available to you. If you ever need an individualized ship
All shipping costs on our website are estimates based upon the weight and dimensions of your order. On rare occasions, our shipping calculator can overshoot the mark and return too high of a rate. Our shipping team keeps an eye out for this during th
LiFePo4 batteries are considered a "hazmat" item and require extra handling to ship. GoWesty's shipping crew is hazmat certified to handle getting these batteries to you safely. USPS will not accept a package with hazmat items. UPS will only ship the
GoWesty currently ships to all countries worldwide except Venezuela and the Russian Federation. Upon occasion, the United States Postal Service (USPS) will discontinue service to specific countries. If and when that happens, we will update our Shippi
These are the approximate brokerage fees as of December 2022. Cost of Order. UPS Standard to Canada Brokerage Fee. UPS Expedited & Express Brokerage Fees. > $40.00. None. None*. $40.01 - $60.00. $17.25. None*. $60.01 - $100.00. $20.55. None*. $100.01
GoWesty tries to stock every item listed in our catalog and website, but on occasion an item will not be in stock at the time of your order request. If we cannot fulfill an order within 2 business days, we will contact you to see if you would like to
GoWesty will occasionally ship to you directly from the manufacturer or supplier warehouse to save cost and delivery time to our customers (which allows us to maintain lower pricing). This also helps you if we do not have an order item in stock, as w
Drop ship order ship times are unique to each vendor, but here's a general guideline of how long it will take for items:. Other drop ship items usually ship in 2-3 business days.
Yes, we are happy to have you pick up your order at GoWesty! During checkout you will see two options for delivery method "Shipping" and "Store Pick-Up." Choose "Store Pick-Up" and select a date and approximate time that you would like to pick your o
Unfortunately, no. Drop ship items are not stored at GoWesty and will need to be shipped to you.
If you chose UPS Next Day Air before 2PM Pacific Time and your package did not arrive the next day, please let us know and we will be happy to initiate an investigation with UPS to get you your money back on this. If you chose UPS 2nd Day Air or UPS
Some items have restricted shipping on them and can't go to your address, such as a LiFePo battery shipping to Hawaii, or a bumper set shipping to a PO Box. If you're receiving this message there's a good chance that one or more items in your cart ju
Starting April 24, 2023, customers will have the option to opt into insurance on their order by adding on the on the Delivery Guarantee option during checkout:. If you have added this onto your order, your package will be insured at full value. If yo
If you opted into Insurify insurance at checkout for your order after April 24, 2023 and you need to file a claim for either lost or damaged merchandise, please submit your claim using the link below:. https://gowesty.myshopify.com/a/insurify/claim.